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Frequently Asked Questions
Do you have questions about a product, order or a general question? Then view the frequently asked questions below!
When will I receive my package?
We aim to deliver all orders placed before 11:59 PM the next day.
What are the shipping costs?
For orders within the Netherlands and Belgium, shipping is always free .
What is the return policy?
Because customer satisfaction is always our top priority, we offer a generous 30-day return policy. Not satisfied? You can return your order within 30 days.
Is it possible to purchase large quantities?
Absolutely! At Siltcon, we offer the option to buy our products in bulk—perfect for corporate clients or specific projects. Depending on the quantity ordered, we may offer special pricing or terms. Contact us at info@siltcon.nl to discuss the possibilities.
What should I do if there is something wrong with my order?
If there's something wrong with your order, please feel free to email us. We aim to provide a suitable solution within 24 hours. We are available Monday through Friday from 9:00 AM to 5:00 PM.
Contact form
Do you have questions about a product, order or do you have something else to ask?
Please contact us using the form below or by email. Our team will get back to you as soon as possible.
E-mail: customerservice@siltcon.nl
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