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Frequently Asked Questions
Do you have questions about a product, order, or a general inquiry? Then check out the frequently asked questions below!
When will I receive my package?
We strive to deliver all orders placed before 11:59 PM the next day.
What are the shipping charges?
For orders within the Netherlands and Belgium, shipping is always free.
What is the return policy?
Because customer satisfaction is always our top priority, we have a generous 30-day return policy. Not satisfied? You can return the ordered item within 30 days.
Is it possible to purchase large quantities?
Absolutely! At Siltcon, we offer the option to buy our products in bulk – perfect for business customers or specific projects. Depending on the quantity ordered, we may be able to offer special prices or terms. Contact us at info@siltcon.nl to explore the possibilities.
What should I do if there is something wrong with my order?
If there is something wrong with your order, please feel free to send us an email. We aim to provide a suitable solution within 24 hours. We are available Monday through Friday from 9:00 AM to 5:00 PM.
Contact form
Do you have questions about a product, order, or want to ask something else?
Please contact us using the form below or by email. Our team will get back to you as soon as possible.
Email: klantenservice@siltcon.nl
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