Privacy Policy

About our privacy policy

Inwealth BV. cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided through it by Inwealth BV. The effective date of these terms is 25/06/2023; publishing a new version invalidates all previous versions. This privacy policy describes which data about you we collect, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you provide to us.

If you have questions about our privacy policy, you can contact our privacy officer; you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who has access to the data.

Web store software

Shopify

Our web store is developed with software from Shopify. Personal data that you provide to us for our services is shared with this party. Shopify has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Shopify is obligated under the agreement we have with them to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. Shopify is a certified processor of credit card data. Shopify uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group to further improve the service. Shopify complies with the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, and your data may be processed in the United States.

Web hosting

strato

We purchase web hosting and email services from www.strato.nl. Strato processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Strato has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Strato is bound by confidentiality under the agreement.

Email and mailing lists

MailChimp

Our website uses MailChimp, a third party that handles the email traffic originating from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via MailChimp’s servers. MailChimp will never use your name and email address for its own purposes. At the bottom of every email automatically sent via our website, you will see the ‘unsubscribe’ link. If you click on this, you will no longer receive emails from our website. This may seriously reduce the functionality of our website! Your personal data is securely stored by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve the service and, in that context, to share information with third parties.

strato

We use the services of strato for our regular business email communication. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. strato does not have access to our mailbox, and we treat all our email communication confidentially.

Payment processors

Mollie

For processing (part of) the payments in our web store, we use the platform of Mollie. Mollie processes your name, address, city, and payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, in that context, to share (anonymized) data with third parties. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of Mollie’s service for which they engage third parties. Mollie does not retain your data longer than permitted by legal terms.

Klarna

For processing (part of) the payments in our webshop, we use the platform of Klarna. Klarna processes your name, address, city, and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve the service and, in that context, to share (anonymized) data with third parties. In the case of a request for deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit assessors. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of Klarna’s service for which they engage third parties. Klarna does not retain your data longer than permitted by legal terms.

MultiSafepay

For processing (part of) the payments in our webshop, we use the platform of MultiSafepay. MultiSafepay processes your name, address, city, and your payment details such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures

taken to protect your personal data. MultiSafepay reserves the right to use your data to further improve the service and, in that context, to share (anonymized) data with third parties. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of MultiSafepay’s service for which they engage third parties. MultiSafepay does not retain your data longer than permitted by legal terms.

Buckaroo

For processing (part of) the payments in our webshop, we use the platform of Buckaroo. Buckaroo processes your name, address, city, and your payment details such as your bank account or credit card number. Buckaroo has taken appropriate technical and organizational measures to protect your personal data. Buckaroo reserves the right to use your data to further improve the service and, in that context, to share (anonymized) data with third parties. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of Buckaroo’s service for which they engage third parties. Buckaroo does not retain your data longer than permitted by legal terms.

Reviews

WebwinkelKeur

We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide clarification on your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide the service, for which we have given WebwinkelKeur permission. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our responsibility to deliver your package to you. We use the services of PostNL to carry out the deliveries. For this, it is necessary that we share your name, address, and city details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.

DHL

If you place an order with us, it is our responsibility to deliver your package to you. We use the services of DHL to carry out the deliveries. For this, it is necessary that we share your name, address, and city details with DHL. DHL uses this information only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

Invoicing and bookkeeping

MoneyBird

For maintaining our administration and bookkeeping, we use the services of MoneyBird. We share your name, address, city, and details related to your order. This data is used for managing sales invoices. Your personal data is transmitted and stored securely; MoneyBird has taken the necessary technical and organizational measures to protect your data against loss and unauthorized use. MoneyBird is obligated to confidentiality and will treat your data confidentially. MoneyBird does not use your personal data for purposes other than those described above.

External sales channels

Bol.com

We sell (some of) our products through the Bol.com platform. If you place an order through this platform, Bol.com shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Marktplaats.nl

We sell (some of) our products through the Marktplaats.nl platform. If you place an order through this platform, Marktplaats.nl shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of processing

We use your data solely for the purpose of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will explicitly ask for your permission. Your data is not shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or by oath or legal obligation.

Automatically collected data

Data automatically collected by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser, and operating system) is not personal data.

Cooperation with tax and criminal investigations

In certain cases, Inwealth BV may be required by law to share your data in connection with tax or criminal investigations by government authorities. In such cases, we are forced to share your data, but we will oppose this within the possibilities the law offers us.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your client profile until you indicate that you no longer wish to use our services. If you inform us of this, we will

also to be understood as a deletion request. This also means that we do not keep your data longer than two years from the last contact or transaction, unless there is a legal justification for doing so. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will retain this data for as long as the applicable period lasts. However, employees no longer have access to your client profile and documents we have created following your assignment.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. Below we explain what these rights are and how you can exercise them. In principle, to prevent misuse, we only send copies and duplicates of your data to the email address already known to us. If you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the case of a deletion request, we record anonymized data. All copies and duplicates of data will be provided in the machine-readable data format used within our systems. You always have the right to file a complaint with the Data Protection Authority if you suspect that we are using your personal data improperly.

Right of access

You always have the right to access the data we process (or have processed) that relates to you or can be traced back to you. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data along with an overview of the processors who hold this data, specifying the category under which we have stored this data, to the email address we have on file.

Right to rectification

You always have the right to have the data we process (or have processed) that relates to you or can be traced back to you corrected. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data has been corrected.

Right to restriction of processing

You always have the right to restrict the data we process (or have processed) that relates to you or can be traced back to you. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data will no longer be processed until you lift the restriction.

Right to data portability

You always have the right to have the data we process (or have processed) that relates to you or can be traced back to you, processed by another party. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or duplicates of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the email address we have on file. In all likelihood, we will no longer be able to continue providing the service in such a case, as the secure linking of data files can no longer be guaranteed.

Right to object and other rights

You have the right, in certain cases, to object to the processing of your personal data by or on behalf of Inwealth BV. If you object, we will immediately stop processing the data pending the resolution of your objection. If your objection is justified, we will provide you with copies and/or extracts of data we process and then permanently stop the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in a way that this right applies. If you believe this is the case, please contact our contact person for privacy matters.

Cookies

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Google Analytics

Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your browsing behavior and share this data with Google. Google may interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.

Third-party cookies

In case third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, this page always contains the most recent version. If the new privacy policy affects the way we process data already collected about you, we will notify you by email.

Contact details Inwealth BV.

Havenstraat 80 N 1271AG in Huizen Netherlands T (316) 270-5193 E info@inwealth.nl

Contact person for privacy matters

Julian van Bunningen